1. Guaranteed freshness

All of our products are made with the greatest care and craftsmanship, using original recipes that link traditional methods with innovative techniques.

2. Personal assistance

Need help with an order or some other assistance?

Our sales consultants are available Monday - Friday from 9:00 a.m. to 6:00 p.m.(PST) at 1-888-RICHART (742-4278).

You can also contact us by e-mail at one of the following addresses:

· For everything regarding orders: orders@richart.com
· For information regarding purchasing our products in the USA: usa@richart.com
· For information regarding corporate or wedding gifts: corporategifts@richart.com
· For job information: hr@richart.com

· For all other information or to contact us: headquarter@richart.com
· For technical questions concerning this site: webmaster@richart.com

Our mailing address is as follows:

RICHART-Chocolates
393 Sutter Street

San Francisco, CA 94108

Fax at: (415) 291-9600

3. Security

To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.  All credit card payments are managed by the Verisign group, acknowledged for its reliability in the field of Internet transactions. The transaction executed between you and Verisign is encrypted (SSL). The banking data, which you provide, is encrypted on your own computer and never circulates unscrambled on the Internet.